PayU Subscription

Giving you full control to manage your subscription payments

Why choose PayU Subscription?

Easy integration.

Customers’ cards are securely tokenized and stored in our PCI-DSS level 1 compliant secured vault.

Real-time response of success/failure.

Optional enable ReD Advanced Fraud Management Service.

Managed by you, giving you full control over managing your customers’ cards.

PayU Subscription makes it easier for your customers, who have recurring payments, to transact easier in future

Who can use PayU Subscription?

Merchants who has an existing subscription service functionality.

A customer makes at least one transaction per annum.

If you have prior consent from your customers to process a transaction as a recurring transaction (in accordance with Card Payment Processing Rules).

Where can PayU Subscription transactions be viewed?

PayU Subscription transactions can be viewed through the PayU Merchant Portal.

This enables merchants to have a complete view of the transactions that were made on the website as well as the status of the transaction (e.g. if the payment has been received).

Frequently Asked Questions

What added consent must I get from my customers?

You must get consent from your customers to setup a recurring transaction with PayU Subscription.

Please see our integration documentation for further guidance.

What happens if my customer’s card is stolen?
  1. Your customer must advise their bank that their card has been stolen.
  2. Your customer must advise you that their card has been stolen (be sure to check with the customer that step 1 has been done).
  3. You must advise PayU to remove the card(s) from your customer’s profile by contacting our Support Team. In order for us to do this, you need to provide us with the PMID (token) as well as the MerchantCustomerID (relationship between you and your customer).
Can my customer store multiple cards?

Yes, your customer can store multiple cards on their profile

What happens when my customer’s card expires?

Your customer can add a new card. Any transactions attempted against an expired card will fail

Is my customers’ card safe?

Yes, PayU adheres to international PCI (payment card industry) compliance standards for data security for the credit card data handled by PayU.

All internal processes strictly adheres to the PCI-DSS level 1 certification - the highest that can be achieved.