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PayU for Business FAQ’s

A merchant account is a bank account that handles funds received via credit cards. If you have a retail business, and are swiping people’s cards, then you already have a merchant account. However, you’ll still need to contact your bank and ask them to set up an Internet merchant account. This will give you the ability to process credit cards without the card being physically present for the transaction.

You do not require an Internet merchant account to sign up for EasyMerchant. However, an Internet merchant account is required for PayU Business and PayU Enterprise

You will need to speak to your bank to get more information on the requirements for an Internet merchant account. Each bank has their own criteria.

3D Secure is a security standard created by Visa and MasterCard to further secure e-commerce transactions. 3D Secure payment security creates what is called a ‘trust chain’ throughout the transaction, shifting the liability for fraud from the merchant to the issuer under specific conditions. Both the card holder and merchant acquiring account need to be enrolled / activated for 3D secure.

PayU EasyMerchant enables your business to accept local and international credit card as well as EFT payments. PayU Business and PayU Enterprise support the following payment methods:

Credit Cards: American Express, Diners Club, MasterCard and Visa

Alternative Payment Methods: PayU digital wallet, Cell Pay Point – FNB, eBucks, PayPal, Discovery Miles, EFT.

PayU payment gateway enables your business to accept online payments. Encrypted transaction data is sent from your website to our payment gateway. These transactions are decrypted, processed and are sent directly to your acquiring bank. The “authorised or declined” response from your bank is sent back to your website via the payment gateway.

PayU has direct links to Nedbank, ABSA, Standard Bank and FNB.

Payment Card Industry Data Security Standard, represents a common set of industry tools and measurements to help ensure the safe handling of sensitive information. PayU payment gateway is Payment Provider. Learn more about PCI DSS

Yes. Refunds are limited to credit card transactions only.

Yes. PayU payment gateway offers you comprehensive reporting on your sales and transactions. These reports can be downloaded, exported or emailed.

The fee structure differs depending on which PayU product you have selected. For more information, contact us